Log in with your SIP address and password. Can I create a 3-way call using the OnSIP app?Ĭurrently, this feature is only available on the web app in a Firefox browser. We recommend provisioning at least 100 kbps of bandwidth per simultaneous audio call on your network. The OnSIP app is a real-time communications app over the internet and is subject to the same limitations associated with VoIP calling. If you are using the desktop app for Windows, at the time you start the call, your system’s Default Device for audio input and output will be used, not your Default Communications Device.įinally, for optimal call quality, you will need sufficient internet bandwidth. If you are using the desktop app for Mac, at the time you start the call, your system’s Default Device for audio input and output will be used. Unlike Chrome users, Firefox users will need to share their media settings on each call. Calls will not work if the user does not share his/her media settings.
The user will also receive a prompt that will appear as an orange band in the top of the browser window. On inbound or outbound calls, the user will be asked to share his/her camera and/or microphone settings with the OnSIP app. Calls will not work if the user declines to hit the ‘Allow’ button. On the first inbound or outbound call, the user will be asked to allow Chrome to share his/her camera and/or microphone with the OnSIP app. If you are using the web app, you will need to make your computer speaker and microphone accessible to your browser.
What do I need to make/receive a successful call?įirst, log into on Chrome, Firefox, or Opera, or open the desktop app. What operating systems are supported for the desktop app?Ĭurrently supported operating systems include Mac, Windows, and Linux. We recommend using Chrome for optimal performance. What browsers are supported for the web app?Ĭurrently, supported browsers include Google Chrome, Firefox, and Opera.
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